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Privacy Policy


We understand the importance of ensuring that we treat your personal information carefully and in confidence. This Privacy Policy details how we will use your personal data. You can also view our Privacy Policy and Terms and Conditions at any time by clicking on the link, which appears at the foot of each page of the Website.

Law and Jurisdiction

These Terms and your use of this Website shall be governed in accordance with English law and any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the English courts.


We will not be under any liability for failure to make the Website available, to fulfil any undertaking on our part including where that failure is caused by act of God, war, governmental restriction, trade dispute, or breakdown of machinery or any other matter (whether or not similar to the foregoing) outside our control.

If part, or all, of these Terms become void the remaining part of them and any other provisions on the Website, which shall form part of these Terms will remain valid and enforceable.

Failure by us to exercise, or delay in our exercising, any right or remedy under these Terms shall not constitute a waiver of any of our rights and remedies under these Terms.

Except as expressly agreed in these Terms a person who is not a party to the Contract shall have no rights pursuant to the Contracts (Rights of Third Parties) Act 1999 (the “Act”) to enforce any term of the Contract. Any right or remedy of a third party, which exists or is available apart from the Act, is not affected.

 Nothing in these Terms shall be construed as establishing or implying a partnership between UKG or any member of the UKG group of companies and any user of the Website nor shall any relationship of agency be implied.

How we will use your Personal Data

At UK Greetings Ltd, we understand the importance of protecting the privacy of our Website users and Website security issues are key. This Privacy Policy describes how we will use any personal information, which you may provide to us from time to time when using our Website.

When you use this Website it may be necessary for you to provide some personal details to us. The information which you provide to us may vary depending on the exact circumstances but usually we will need to collect some basic contact information such as your name, address and e-mail address.

Whenever we collect information from you we are required to comply with certain legal obligations that govern the use of your personal information. The personal data which we collect from you will be held and used for the proper administration of our business, enabling us to deal with any correspondence you send to us and to answer questions which you may raise. We will retain your details in order to keep a record of all communications that we may receive from you. We will collect from you sufficient information to be able to deal with any query or complaint which you may have. We will also maintain a database of our users’ contact details and your details will be held on that database. This information may then be used as part of our market research in order to continually develop our products.  

Other Entities to whom we may pass your Details

From time to time it may also be necessary for us to pass your details to other members of the UKG group of companies. For example, this might be necessary to provide you with information about some of our ranges which are managed by other companies. We will never share your details with third parties outside of the UKG group of companies for commercial gain. In addition and in some circumstances, it may also be necessary to provide your details to other carefully selected third parties. 

Accessing your Information

You have the right to be informed of the information which we hold on you and if you have any queries in this regard please contact our Customer Services team who will direct your request as appropriate, on 01924 465200 or

We may request from you a small fee of £10.00 to cover our administration charges of supplying this information to you.  Any information requested will be supplied within 40 days.  Equally, you also have the right to request us to update any records which we hold about you should the information become inaccurate or out of date. You also have the right to request we destroy your information if such information is excessive, inaccurate or out of date.  If your details change please let us know by contacting our Customer Services team on 01924 465200 or at

Sale of Assets

If in the future, UK Greetings Ltd or any other member of the UK Greetings Ltd group of companies is sold, acquired, merged or goes into liquidation or similar arrangement, it reserves the right to transfer any personal data which you have supplied as part of the assets for example on a database, to any relevant party. 

Use of cookies by this website

This Website makes use of cookies to improve your experience when using the Website. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

The table below explains the cookies we use and why.

Cookie Name Purpose More Information
Google Analytics _utma
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy at Google
site cookie acceptance acknowledged_cookie_policy This cookie is used to record if a user has accepted the use of cookies on the website.  


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